"Leadership Training"

REPRINTED WITH PERMISSION FROM CLARIAN EMPLOYEE DEVELOPMENT AND THE PATHFINDER NEWSLETTER STAFF.  
By Lori Lowe
When LPN Melissa Beebe was promoted to Team Leader at Indiana University-Methodist Family Practice Center, she had no experience managing others. After a month in the position, she was overwhelmed in dealing with staff performance issues, personality conflicts, and changes she wanted to make.

Then she attended Leader Essentials in October 2003. It was a turning point. “I was nearly ready to throw in the towel and quit until I went through this program. I learned how to lighten up on myself because big changes in how employees perform take time,” says Beebe. She says she uses the information she learned every day in her job. “I think the program was wonderful, and Jim Jones was a great instructor.” Specifically, Beebe says she gained insight into her own and others’ personality traits. She learned how to best provide negative feedback, and was reminded to provide positive feedback “as frequently as I can remember to give it.” In addition, Beebe says, “I have learned to try to help staff work out their problems between them and not just jump in and fix the problems for them. The program was an invaluable use of my time. I would highly recommend this program to others. It should be made a standard part of any new employee orientation or any promotion to a supervisor/manager position.”

For more information on programs offered to public in healthcare through the Clarian Health Education Center, please call 317-962-2527.

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